Simple Ordering
Process
Coming soon: A Smoother Prescription Process with Our New App
You asked for a smoother prescription process, we’ve simplified the process with our new app which is launching soon.
We’ve heard your feedback on making the prescription process smoother, and we're excited to introduce our new app that simplifies everything. Here’s how we’ve made it easier for you to manage your prescriptions:
Simplified Ordering: With our new app, ordering your prescriptions is easier than ever. While the ordering process is streamlined, please note that delivery times remain the same to ensure accuracy and safety.
Live Updates: Stay informed with live updates on your prescription status. From when your request is being processed to when your medication is out for delivery, you'll know exactly what's happening.
Straight to Your GP: Our app communicates directly with your GP, ensuring they are informed and can approve your prescriptions promptly. This integration helps make the process seamless for you.
Notifications: Receive notifications at every stage of your prescription process. Whether it's a reminder to reorder or an update on your delivery, you’ll always be in the loop.
Order Together: To make the most of your order, remember to order all your medications together. This helps streamline the process and can make managing your prescriptions more convenient.
We hope these improvements make managing your prescriptions a smoother and more convenient experience. Thank you for your feedback and for helping us improve our service.
We’re here to help
0800 074 3303
Need advice or have a question? Our Customer Care team is here for you.