We’re here to help

Need advice or have a question?

Visit our help centre or speak to our friendly, helpful, Customer Care team - available between 09:00-12:30 and 13:30-16:00 Monday – Friday.

LiveChat

Click the icon in the bottom right corner and select ‘Click for support’ to access Live Chat. Available from 1pm-5pm Monday-Friday. This is the quickest way to contact us.

Email

You can contact our Customer Care Team at customerservices@pilltime.co.uk or call us directly on 0800 074 3303. We aim to respond to enquiries within 24 hours.

A Message from the PillTime Team

We’re pleased to let you know that we have now successfully upgraded our systems.

Thank you for your patience while we worked through this change and some of the unexpected challenges along the way. Your understanding and support have meant a lot to us.

Since completing the upgrade, we’ve already seen improvements in how quickly orders are dispatched, and our customer service response times have also improved, making it easier for you to get in touch with our team when you need us.

We’re confident that these changes are making a real difference and that you’ll notice a better, smoother service from us moving forward.

Thank you for being a valued PillTime patient.

The PillTime Team