We’re here to help

Need advice or have a question? Visit our help centre or speak to our friendly, helpful, Customer Care team - available between 9am – 12pm Monday – Friday.

LiveChat

Click the icon in the bottom right corner and select ‘Click for support’ to access Live Chat. Available from 11am-5pm Monday-Friday. This is the quickest way to contact us.

Email

You can contact our Customer Care Team at customerservices@pilltime.co.uk or call us directly on 0800 074 3303. We aim to respond to enquiries within 24 hours.

You can log-in to your account to order medications and check your order and prescription status.