We’re here to help
Need advice or have a question? Visit our help centre or log in to your account for support, access medication, ordering and account information.
Live Chat
Click the icon in the bottom left corner of this page to access Live Chat. This is the quickest way to contact our friendly, helpful, Customer Care team - available between 8.30am-5.30pm Monday - Friday.
Our Help Centre covers all the topics we frequently get asked about. You can quickly access articles by clicking the question mark icon in the bottom right of your screen. These articles include how to order, urgent prescriptions, out-of-stock items, delivery, and more.
You can now use WhatsApp to message our Customer Care Team directly on 0800 074 3303.