PillTime Account Access
Please note: Your existing account log-in details will no longer provide access on desktop. Your new account will not display any existing orders, but these will be delivered as expected. All future orders placed through your account will be fully trackable.
You can find details on how to locate your NHS log-in here.
Log-in on Mobile
Please do not try and log-in to the portal through your phone. The mobile form allows you to sign-up to PillTime as a new customer only.
As an existing customer, you are required to use NHS log-in on your desktop to access your new account or download our new app.
A Message from the PillTime Team
We’re pleased to let you know that we have now successfully upgraded our systems.
Thank you for your patience while we worked through this change and some of the unexpected challenges along the way. Your understanding and support have meant a lot to us.
Since completing the upgrade, we’ve already seen improvements in how quickly orders are dispatched, and our customer service response times have also improved, making it easier for you to get in touch with our team when you need us.
We’re confident that these changes are making a real difference and that you’ll notice a better, smoother service from us moving forward.
Thank you for being a valued PillTime patient.
The PillTime Team
NHS log-in now required
On desktop, we have improved PillTime Accounts to enhance your experience, enabling you to easily order medication and track orders for yourself and your loved ones.
To access your new PillTime account, please use your NHS Log-In.