We’re here to help
Need advice or have a question? Visit our help centre or log in to your account for support, access medication, ordering and account information. Our Patient Care team is here for you.
Ordering your medication
To order medications and check your order and prescription status, please log in to your account. It’s all there!
Our help centre covers all the topics we frequently get asked about. These include how to order, urgent prescriptions, out-of-stock items, delivery, and more.
Find answers in our Help Centre
Get in touch
The fastest way to message or call us is by logging in to your account. Help is also available through our in-app messenger. Alternatively, you can reach us on 0800 074 3303 or email customerservices@pilltime.co.uk. We’re available from 9am to 5pm, Monday to Friday.
Never miss a dose with a PillTime pouch
A simpler way to manage your medication
Medication pouched and labelled with the dose, date and time
Free delivery to your home
