How can we help you?
Our patients are at the heart of our service.
We are here to provide you with help and support on all aspects of PillTime, along with plenty of useful information and advice.
Need to speak to us now? Give us a call or email.
Have a few questions?
What is PillTime?
PillTime is a free NHS service that provides a unique solution for patients taking multiple medications per day.
Your prescription is obtained from your surgery and processed in our pharmacy.
Your medication is pre-packed in easy-to-open pouches and labelled with the time and day to take them.
The pouches are dispensed from our PillTime box in the order you have to take them, with each pouch containing the medication due at a particular time on a specific day.
Do you charge for PillTime?
PillTime is a free NHS Service available to everyone. We promise there will be NO hidden charges.
I have dexterity issues; are the pouches easy to open?
PillTime pouches are perforated and are very easy to open. If you have concerns, please speak to a member of our team.
How is PillTime made?
PillTime is operated by our team of highly trained, specialist dispensers and overseen and checked by our experienced pharmacists. Our service to you is at the heart of everything we do, so we make sure it is done right.
Who makes PillTime?
PillTime is the brainchild of Paul Mayberry, founder of the award winning Mayberry Pharmacy group.
PillTime is an online NHS registered pharmacy; our General Pharmaceutical Council registration number is 1099355.
Where is PillTime based?
Our NHS production pharmacy is based in Bristol and we use a secure, tracked Royal Mail service to ensure that your medications are delivered discreetly to your door within 48 hours.
How many days of medication can a PillTime box hold?
Our PillTime box will normally hold up to 28 days of medication, however, this will be tailored to your individual needs.